Escape Ops

Privacy Policy

Terms & Conditions

Waivers are a standard practice when it comes to Escape rooms, some of us even require it for insurance purposes. The scenarios designed here at Escape Ops are not meant to be dangerous. No one is ever physically locked in a room, there is always a door that requires no special key or gimmick to safely exit. This waiver is apart of the terms and conditions on our integrated checkout page.

Privacy Policy

This Privacy Policy governs the manner in which Escape Ops collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Escape Ops.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Escape Ops may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Electronic newsletters

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. You may learn more about opting out of major ad networks at

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at

Changes to this privacy policy

Escape Ops has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on January 07, 2018




1. I hereby understand and acknowledge that the exercises, programs, and events held by Escape Ops, located at Bay #3 700 33rd Street NE Calgary, Alberta Canada T2A 5N9, may expose me to many inherent risks. I assume all risk of injuries associated with such participation, including, but not limited to, physical injuries, contact with other participants, exhaustion, the effects of the weather, loss or damage to property owned by me, and all other such risks, whether known or unknown.

2. I hereby acknowledge my responsibility in communicating any physical and psychological concerns that might conflict with my participation in any activity or exercises. I also acknowledge that I am physically fit and mentally capable of performing the exercises I choose to participate in. I understand the risks involved with the exercises, the physical and intellectual challenges involved, and that I can halt the exercises at any time. 

3. I understand that the exercises I may participate in may involve physical, intellectual, and team-building exercises that are designed to try to help me self-process in order for me to try to find a way out of the room and escape.

4. If my minor participates in a session, I fully acknowledge, as their legal guardian, that I assume full responsibility for their physical and mental well-being and that I disavow any claims, torts, or causes of action against Escape Ops.

5. After having read this waiver and knowing these facts, and in consideration of acceptance of my participation with Escape Ops, I agree, for myself and anyone entitled to act on my behalf or that I am guardian over who I allow to participate, to HOLD HARMLESS, WAIVE, INDEMNIFY, AND RELEASE Escape Ops or any of its officers, agents, employees, organizers, representatives, and successors from any responsibility, liabilities, demands, or claims of any kind arising out of my participation with Escape Ops or any of the exercises, programs, and/or events.

6. In addition, I agree to hold harmless and indemnify Escape Ops from any and all claims that result from the negligence or actions from the other guests or participants involved with Escape Ops This includes any and all claims, torts, actions, including intentional, omissions, or acts of negligence.

7. I also agree that I will consent to any and all rules and regulations of Escape Ops and that I will assume all responsibility for any/all liability, both known and unknown, that may happen on the property. This includes assuming liability for any financial loss or damage that I cause to any props and/or decor within the game rooms.

8. I understand that this entire agreement applies to both myself and/or any minor that I am allowing to participate, of which I am their parent or legal guardian equivalent and speak on their behalf.

9. It is my express intent that this Waiver, Hold Harmless, and General Consent Agreement shall bind the members of my family and spouse, if I am alive, and my heirs, assigns and personal representative. I hereby further agree that this Waiver of Liability and Hold Harmless Agreement shall be construed in accordance with the laws of the Alberta, Canada and that any mediation, suit, or other proceeding must be filed or entered into only in Alberta, Canada, even if I am domiciled outside that jurisdiction. Any portion of this document deemed unlawful or unenforceable is severable and shall be stricken without any effect on the enforceability of the remaining provisions.

I ACKNOWLEDGE AND REPRESENT THAT I have read the foregoing Wavier of Liability, Hold Harmless, and General Consent Agreement, understand it and accept it voluntarily as my own free act and deed; no oral representations, statements, or inducements, apart from the foregoing written agreement, have been made; I am at least eighteen (18) years of age and fully competent; and I execute this Agreement for full, adequate and complete consideration fully intending to be bound by same.

Or, I acknowledge that I am the legal guardian of a minor who will be involved as a participant in Escape Ops, and as their legal guardian, I assume full responsibility for their well-being and agree to the Agreement above on their behalf.