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Please click here to view our Privacy Policy, and here to view our Waiver.

Full refunds are provided to cancellations with at least 24 hours notice. Get in touch with us as soon as possible so we can work with you. No-shows without any notice are non-refundable.

Absolutely! Please click here to learn more about our private events, or contact us so that we can customize a game to suit your needs.

Yes! Escape Ops offers the Dynamic Duo, Calgary's only escape room designed specifically for 2 players, making it a perfect experience for couples.

All our games are designed to be different from each other and our priority is the fairness of a given puzzle. We make sure at least 80% of individuals can make the connection and understand the puzzle tasks being presented…

Please arrive 10 – 15 minutes before your start time. This is especially important if you have not done an escape room before.

No, as a safety precaution all of our scenarios are designed so participants can leave the way they entered.

Our regular experience is designed for players 15 years or older. We do have different versions of our games for younger players, email for more info!

All our bookings are private so you don’t have to worry about strangers being added to your game.

The majority of our bookings are made online through our website. We do accept phone bookings 1-2 hours before an available slot. We can be reached at (403) 669-6332.